How to Track a Home Delivery Order
I can't track my home delivery photo print order
Shipped orders can be tracked in multiple ways.
Tracking via Email
You will receive a first email confirming that we’ve received your order and then a second email once your order has been shipped including more information with the tracking number. Simply click on the tracking link or copy and paste the tracking number on the UPS tracking website.
Please note that the tracking number can take up to 48 hours to be updated by UPS but rest assured that your prints are on the way.
Tracking via the App
Just tap on the order and underneath the shipping status, you will see the Delivery section with the address that you asked the order to be sent to as well as a link to track your order.
Door-to-door delivery options
- Orders purchased with UPS Rush or UPS Standard shipping include door-to-door tracking and allow you to know what day and approximately when your prints will be delivered.
- UPS Eco (USPS-MI)
- The average standard delivery time is 9-15 business days, although most orders arrive before that. Please note with this option, your package is not tracked with door-to-door shipping. Once the package is handed off to USPS, we are unable to track your prints.
- UPS Ground/UPS Standard
- Usually delivered within 5-7 business days of dispatch.
- UPS Rush
- Usually delivered within 2-3 business days of dispatch.